Question 1

Q: Which areas do you serve and what services do you provide?

Accepted Answer

A: We serve the Phoenix Metro area with quick and efficient pool fill services. In Rio Verde Foothills (zip codes 85262 and 85263), we offer recurring tank fill services. Our reliable water delivery solutions ensure your pool or tank is filled promptly and professionally, using 4,000-gallon increments.

Question 2

Q: What services do you offer in the Phoenix Metro and Rio Verde Foothills?

Accepted Answer

A: In the Phoenix Metro area, we provide efficient pool fill services to ensure your pool is filled with fresh, clean water quickly. In Rio Verde Foothills (zip codes 85262, 85263), we offer recurring tank fill services tailored to the community's needs. Our commitment to quality and customer satisfaction makes us the top choice for water delivery in these areas.

Question 3

Q: How long does it take to fill a 16,000-gallon pool?

Accepted Answer

A: Filling a 16,000-gallon pool usually takes 3 to 5 hours with our specialized trucks. This steady flow helps minimize potential pool damage. The time may vary based on your location's proximity to the water source, but we ensure timely service across the Phoenix Metro area.

Question 4

Where do Water Express get water for pool fills?

Accepted Answer

Water Express get its water from commercial fill stations throughout the Phoenix metro.

Question 5

As an EPCOR account holder, what would you charge me when using my PIN?

Accepted Answer

In Rio Verde Foothills, your price will be discounted by the amount of water delivered to you. (i.e. if EPCOR bills you $16 per 1,000 gallon, you will get $16 discount for each 1,000 gallon delivered when using your PIN)

Question 6

I live in Rio Verde Foothills. What if I don’t have a PIN, would I still be able to get water?

Accepted Answer

Yes. However, you will be charged for water delivered from none local fill stations at a higher price.

Question 7

How do I reconcile my EPCOR account when you deliver my water?

Accepted Answer

Each delivery acknowledgment with time stamp will indicate using your PIN.

Frequently asked questions